Delete Your Fixigo Account

Delete from the app

You can delete your account at any time from inside the app you use.

Fixigo (Customer App)

1. Open the Fixigo app and sign in.
2. Go to Account → Settings.
3. Tap Delete Account and confirm.

Fixigo Partner App

1. Open the Fixigo Partner app and sign in.
2. Go to Account → Settings.
3. Tap Delete Account and confirm.

Request deletion without the app

If you no longer have the app installed, email us from the email address on your account, or include the mobile number registered with Fixigo, and say which app you used (Customer or Partner). We may contact you to confirm the request is yours before deleting the account.

What is deleted

• Your profile: name, mobile number, email address and profile photo.
• Saved addresses, favourite locations and app preferences.
• For partners: uploaded documents, vehicle and service details, and bank or payout details.
• Your sign-in access to the Fixigo apps.

What is kept, and for how long

Some records are kept only where the law requires it or to resolve disputes and prevent fraud, and are then securely deleted or anonymised:

• Completed booking, invoice and payment records, for the period required by tax and accounting law.
• Records linked to an open complaint, refund, dispute or fraud investigation, until it is resolved.